Last Updated: 26 March 2026
1. Introduction
Welcome to Fin Edge Now ("we", "our", "us"), operating proudly powred by the FINEDGE TECHNOLOGIES digital commerce ecosystem. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website finedgenow.shop or use our services.
By accessing or using Fin Edge Now, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
2. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, company name, and postal address provided when you register or fill out an enquiry form.
- Transaction Data: Purchase history, order details, payment method (excluding full card numbers), and billing information.
- Technical Data: IP address, browser type and version, operating system, device information, and pages visited.
- Usage Data: How you interact with our website, products viewed, searches made, and time spent on pages.
- Communication Data: Messages, enquiries, and feedback you send us via forms, email, or WhatsApp.
- Marketing Preferences: Your consent status for receiving marketing communications via email, SMS, RCS, or WhatsApp.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfil your orders placed through FINEDGE TECHNOLOGIES
- To respond to your enquiries and provide customer support
- To send transactional communications (order confirmations, shipping updates)
- To send marketing and promotional messages where you have given consent
- To improve our website, products, and services based on usage patterns
- To detect, prevent and address technical issues and fraud
- To comply with legal obligations and enforce our Terms & Conditions
- To personalise your experience on the Fin Edge Now platform
4. Marketing Communications
Where you have explicitly consented, we may contact you via RCS, WhatsApp, email, or SMS with promotional offers, product updates, and exclusive FINEDGE TECHNOLOGIES deals. You may withdraw this consent at any time by:
- Clicking the "Unsubscribe" link in any marketing email
- Replying STOP to any SMS or WhatsApp message
- Contacting us at support@finedgenow.shop
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- FINEDGE TECHNOLOGIES: Our fulfilment and platform partner to process and deliver orders
- Logistics Partners: To arrange delivery of your orders
- Payment Processors: To securely handle payment transactions
- Legal Authorities: When required by law or to protect our legal rights
- Service Providers: IT, analytics, and email service providers bound by confidentiality agreements
6. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser settings. Disabling cookies may affect certain functionalities of the Fin Edge Now platform.
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, account data is retained for up to 3 years after your last activity. You may request deletion of your data by contacting us.
9. Your Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Portability: Request transfer of your data in a structured format
- Right to Object: Object to processing of your data for marketing purposes
10. Children's Privacy
The Fin Edge Now platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be published on this page with the revised date. Continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
For any privacy-related queries or to exercise your rights, contact us at: